When should I go to the emergency room instead of urgent care?
OUT-OF-STATE INSURANCE: Your visit may not be covered. To keep copays as low as possible for most insurance plans, MANA Urgent Care is registered as a walk-in clinic, not an urgent care clinic.*
Hours
MANA Urgent Care is open seven days a week from 7:00 a.m. to 6:00 p.m.
Holidays
MANA Urgent Care is open on most holidays, closing only for Thanksgiving, Christmas, and New Year’s. Our locations alternate closing for other major holidays. On Easter, Wedington is open; on Memorial Day, College is open; on Independence Day, College is open; and on Labor Day, Wedington is open.
Inclement Weather
Please check local television stations and MANA social media for announcements regarding clinic closures due to inclement weather. Patients should call the clinic before coming in during inclement weather.
Emergencies
In case of an emergency, please call 911 or go to your nearest hospital emergency room.
Controlled Medication Policy
MANA Urgent Care does not provide refills for controlled pain medications. If you need pain management, we will gladly refer you to a provider specializing in pain management.
Insurance and Financial Policy
Payment for copays, coinsurance, or deductibles is due at the time of service. We accept cash, checks, and debit/credit cards (Visa, Mastercard, AMEX, and Discover). Please bring your insurance card to all appointments.
MANA Urgent Care accepts most insurance plans and patients who are established with a physician in the MANA network with original Medicare, BlueMedicare PFFS, BlueMedicare HMO, UnitedHealthcare MA, and children under 18 with Medicaid/ARKids First. See our insurance guide.
*Attention Out-of-State Insurance Plan Holders: If you are a new patient, visitor, or student with out-of-state insurance, please call your insurance to confirm coverage. For insurance purposes, visits to the clinic are classified as standard doctor visits rather than urgent care visits. Many out-of-state insurance plans do not cover this. We encourage patients to call their insurance to confirm coverage before visiting the clinic.
Please remember that your insurance policy is a contract between you and the insurance provider; therefore, the clinic cannot guarantee payment of your claim and must render the patient responsible for any services not covered by their insurance.