Therapy Referrals

How does the therapy referral process work? 

Getting started with therapy takes 2 to 4 weeks and starts with a referral from your pediatrician for an evaluation with a provider for occupational therapy, physical therapy, speech therapy, or developmental therapy.

Step 1: Referral
A referral is initiated from your pediatrician to the therapy department of your choice. The referral department will send all necessary paperwork to the therapy provider selected. 

Step 2: Therapy insurance review
After the therapy provider receives the referral paperwork, they will check your insurance coverage and call you to make an appointment for an initial evaluation. If you have not heard from the therapy provider in 7-10 business days, call them to check on the status.  

Step 3:  Evaluation appointment with the therapist
After your child’s evaluation with the therapy provider, the therapist will write up the recommendations. This normally takes 1-2 weeks. The therapist will provide you and your physician with a copy of their recommendations (Evaluation). 

Step 4: Referral for treatment
Once your pediatrician obtains a copy of the evaluation, the physician will review the recommendations and sign a referral for treatment. Please be aware that the referral and evaluation must take place before we can sign for treatment. This process normally takes from 2-4 weeks to get started.

Ongoing Therapy Referrals

To maintain uninterrupted therapy services, patients should maintain regularly scheduled appointments with their pediatrician, including annual wellness checkups, to address all therapy concerns.

Ongoing therapy referral requests are typically processed in 5 to 7 business days after your wellness visit. For any questions or concerns, please call 479-442-7322.

Therapy Providers

See our list of Therapy Providers* in Northwest Arkansas.  Before selecting a therapist, please check with your insurance provider for a current list of who is in your network. 

* The attached list does not include all providers. If you are a therapy provider and would like to be added to our referral list, please call 479-442-7322 and speak with the Therapy Referral Department.


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