MANA is Now Offering TeleVisits

Some physicians are now offering TeleVisits for common conditions and ailments. 

  • Common coldtelevisit
  • Allergies
  • Constipation
  • Cough
  • Diarrhea
  • Ear Problems
  • Fever
  • Flu
  • Headache
  • Insect Bites
  • Nausea
  • Prescriptions
  • Vomiting
  • Pink Eye
  • Rash
  • Sore throat
  • UTI (Adult Females, 18+)
  • and more…

Please note, Northwest Arkansas Pediatrics is using a different system. They are currently offering TeleVisits for most acute care symptoms and med checks. Please call (479) 442-7322 for more information. 

What is a TeleVisit? 

A TeleVisit is a real-time appointment by smartphone, tablet, or computer. A nurse or doctor will go through your symptoms, recommend next steps or treatment, and can even send a prescription if you need one.

Is a TeleVisit covered by my insurance? 

During the COVID-19 pandemic, most major insurance plans, Medicaid, and Medicare will cover TeleVisits like a standard office visit. Co-pays and deductibles will apply. If you have questions, check with your insurance plan to confirm coverage of telemedicine. 

How do I access? 

Registration is free. You will need to register for a free myMANA health portal account if you do not already have one. Download the Healow app on your smartphone or you can access through you computer by logging in to the myMANA health portal. Steps for a TeleVisit

Please note, Northwest Arkansas Pediatrics is using a different system. They are currently offering TeleVisits for most acute care symptoms and med checks. Please call (479) 442-7322 for more information.

How do I register a minor? 

If your child already has a myMANA health portal account, you are ready to request a TeleVisit. If the minor does not have a myMANA health portal account, use the minor’s information to register. If the minor does not have an email address, use your own. (Northwest Arkansas Pediatrics is not using this system.)

Can I get prescriptions? 

Yes, our providers can renew prescriptions or give new prescriptions. We cannot give Schedule II Narcotics. 

What device can I use? 

The device must have a camera and a microphone. Use the healow app on your smartphone. If you accessing from your computer, use Google Chrome. 

Ready to request your TeleVisit? 

The first step is to request a TeleVisit by phone or through the myMANA PortalYou will need an active myMANA Portal account, with username and password.

Steps for a TeleVisit