Your Coronavirus Questions Answered

We know you have a lot of questions surrounding Coronavirus. We asked our physicians to answer your questions. 

What should I do if I suspect I have the coronavirus?

  • If you have symptoms (fever, cough, and shortness of breath), call the MANA Fever Hotline at (479) 435-2500 during clinic hours to be screened by a nurse at our clinic and get instructions. DO NOT walk-in to a clinic if you have any of the symptoms listed above.
  • Other hotlines and resources in Arkansas
    • UAMS HealthNow is offering a free screening tool available 24 hours a day at com/healthnow
    • Arkansas Department of Health 24-hour hotline: 1-800-554-5738
    • For children, Arkansas Children’s Hospital 24-hotline: -800-743-3616.
    • FOR MEDICAL EMERGENCIES, CALL 9-1-1 and let them know your symptoms. 

Should I keep my regularly scheduled doctor’s appointment?

  • MANA is now offering TeleVisits, which is a real-time appointment by smartphone, tablet, or computer. A nurse practitioner or doctor will go through your symptoms, recommend next steps or treatment, and can even send a prescription if you need one. If you are interested in a TeleVisit, please contact the receptionists to see if a TeleVisit is right for you.
  • If you come to the clinic to be seen, please know that we are taking every precaution to keep you healthy. We are separating sick patients from well patients. We are actively screening patients and staff daily for symptoms and asking those that are sick to stay home. We are frequently cleaning and disinfecting exam rooms and high touch surfaces.

Can I go out to places other than the doctor’s office?

  • We are encouraging people to stay home as much as possible. Remember, the best weapon against this virus is avoiding social contacts.
  • Avoid discretionary travel, shopping trips, and social visits.  
  • If you are out, try to stay at least 6 feet away from others.
  • Try to go at times when crowds will be low. 

Do I need to wear a mask when I go out?

  • Only people who have symptoms of illness OR who are providing care to those who are ill should wear masks.

Who exactly is a “high-risk” person and what does that mean?

  • A high-risk person is someone that has the potential for a more severe respiratory illness if they get COVID-19
  • High-risk people include:
    • Those who are over the age of 65
    • Those with underlying chronic illnesses including, but not limited to, lung disease (such as COPD, asthma, interstitial lung diseases), heart disease, and diabetes
    • Those who are immunocompromised
    • Any healthcare worker
    • Those persons with known close personal contact to a COVID-19 confirmed case

What can I do to protect myself and my family?

  • Wash your hands often with soap and hot water for at least 20 seconds.
  • If soap and water are not available, use an alcohol-based (greater than 60% alcohol) hand sanitizer.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Do not visit high-risk people like grandparents and avoid social gatherings of more than 10 people. Playdates are not a good idea at this time. Facetime and Zoom are a great alternative for keeping up with family and friends.
  • Eat healthily and get regular exercise to stay healthy. Outside exercise is fine, but stay 6 feet apart from anyone you pass.
  • Again, stay home when possible! This means working from home if you are able.